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[pmcnamara]

M-Van and Van..  check your pm.  txs.

[van]

Thanks for the file links ... very helpful. However, I installed and enabled all of them, and have a page with latest events, minical, and all of those modules loading without issue.

I noticed the last day or so that your site was not crashing my IE6 with your theme with the latest events and minical loading. However, it appeared that the YouTubeVideo mambot was disabled, since the video was not displaying. Today, the page is loading fine with the YouTubeVideo mambot working, but minical disabled.

So, can you confirm where we are? (I'm working on dozens of problems, so it's hard for me to keep up with everything.) I think this is accurate:

• IE6 crashes using your sporticus template with YouTubeVideo and minical enabled. Everything else works fine.
• If you disable either YouTubeVideo or the minical in your theme, everything is fine.
• If you change themes, YouTubeVideo and minical work fine together.

Is that correct?

[pmcnamara]

In IE 6.0, with Sporticus, Mini-Cal, and YouTube all on, it crashes every time, no bypassing it.

With Mini-Cal off..  it only crashes occassionally and you can use the reload to get past it.

When I change themes to a non-rockettheme, there is no crashing, however, some of the other advanced rocketthemese still crash...

[pmcnamara]

Well..  I guess I'm going to uninstall the JCal and move on with a different calendar..  hopefully you'll be able to figure this out.

[van]

Well..  I guess I'm going to uninstall the JCal and move on with a different calendar..  hopefully you'll be able to figure this out.

I've spent many, many hours on this one and cannot get it to fail here, even after installing all of the modules, themes and components your site is using.

I conclude that there is no incompatibility at all between any of these individual components. Your testing seems to confirm that ... the theme and YouTubeVideo work together ... the theme and minical work together ... YouTubeVideo and minical even work together ... it is the combination of all of them together that breaks. Plus, it only breaks with IE6, and it only breaks on your server, not mine. The number of variables  involved with all of these components is huge. It's a tough one.

One thing I just realized we have not looked at is your server logs. Is Apache complaining about anything when these failures occur? I don't know if that will be meaningful, since FF and IE7 are getting enough of a page to render properly, but it is worth checking.

[pmcnamara]

Van..  oh, please don't take I'm saying you guys have done anything wrong.

I don't know what to say, I gave you the admin id/pass, feel free to look around, check the logs.

We had an article on our site in Sunday's newspaper and I did two radio interviews yesterday...  I just can't have a site which keeps crashing when someone comes to it in IE 6.0.

[van]

No worries ... I want to solve this and hate being beaten by a stupid machine! <smile>

The logs I mentioned in my last post are the actual web host error logs, which are not available through Joomla. Does your hosting company give you a way to see these Apache messages, and is there anything there? Joomla has pretty much told us everything it's going to.

Like I said, I don't have much confidence we will find anything here, but it is worth checking. Perhaps there is some error there that FF and IE7 just deal with, but IE6 chokes on.

[van]

I just reconstructed your site layout on my server, trying to reproduce this problem. I verified each line of the page source to make sure it was identical, except for the text of the content items, which I didn't bother to change. The page loads correctly in IE6, and I could not get it to fail.

I did note one very interesting thing, though. My setup included a "<base href=..." tag in the head and yours did not. When I removed that, I got Javascript errors related to the RocketTheme slideshow. Then, if I flushed the cache and refreshed IE6 a couple or three times, I could get it to crash, just like what you were seeing.

Just to see if it makes a difference, I would suggest you add this line to your theme file, up in the "<head>":

<base href="http://communityracingchallenge.com/" />

It certainly won't hurt anything, and could be the source of your periodic problems without minical published, and your consistent problems when it is.

One other thing ... I believe you are running a recent, but not latest copy of the "Latest Events" module. Your event descriptions are being truncated badly, in the middle of tags, which is something we fixed in just the last week or so. It could also be contributing to this problem, but is something you probably want to fix anyway.

[pmcnamara]

Very frustrating..  made all the changes, added the line to the header..  uninstalled JCAL_com and both _mods, installed the newest 1.5.2; turned on both modules and BAM.  Nothing in IE 6, can't even reload past it, its a brick wall.

[van]

Actually, I just checked your site, and the "<base" tag is actually above the head, try putting it here in your template:

<head>
<base href="http://communityracingchallenge.com/" />
<?php
if ( $my->id ) {
   initEditor();
}

[pmcnamara]

moved it, didn't help.

this is so weird..  I almost feel like blowing this whole site away and reinstalling to see if it makes a different.

[pmcnamara]

Hello Patrick,

I would be glad to provide you with the Apache error logs when your site crashes in IE, but there are none generated.  This is most likely because the issue is not Apache, and your site loads fine as far as Apache is concerned.

From what I've been able to find this is an issue with JS and IE6.  There appears to be many people having the same problems, however I have been unable to locate a fix.

Lots and Lots of other Joomla users are having the same problem, http://forum.joomla.org/index.php?action=search

Just input 'operation aborted' as the terms to search for.

We are continuing to investigate and will keep you updated with our findings.

- Brian D.
Technician

[van]

My research can certainly confirm this. I have also been experimenting with other modules and components and can force the IE6 "Operation Aborted" issue quite easily by playing around with the JavaScript ... just like this tech described.

What has me perplexed, though, is that I have duplicated your page setup to a very high degree, with 99% of the HTML and 100% of the JavaScript being identical. Yet IE6 will display the page from my site perfectly, and fails loading yours.

An important point the tech made was that this has virtually nothing to do with Joomla or your server ... IE6 simply dies while trying to render the HTML stream. Since IE6 can display other pages from your site fine (pretty much ruling out the HTTP headers and such), and IE6 can display a very close version of the page from another server, there is some very subtle difference in that HTML stream that it difficult to spot.

In the end, none of that matters until we can identify what it is ... you can't have your site crashing the majority of IE6 users. I haven't given up, but honestly I am running out of ideas about where to look.

[pmcnamara]

SOLVED !!!

As you pointed to a probable js conflict. I removed "<script type="text/javascript" src="<?php echo $mosConfig_live_site;?>/templates/<?php echo $mainframe->getTemplate(); ?>/js/mootools.release.83.js"></script>" from the template.

It seems to have solved the problem, but being a newbie I am not quite sure what the the full implications are on template functioning.

However...  I can live without Live Search, but I really want to retain the JCal, using the Calendar and Allvideos & YouTubeVideos plugin feature.

Spread the word !!

[van]

Excellent! There is dancing in the streets here! <smile> Unfortunately, the JavaScript file for "mootools.release.83.js" has been intentionally "obfuscated" to make it difficult to read and understand, so I am not certain what will be the impact of not using it with this template. For if losing LiveSearch is the most apparent thing, and you can live with that, then things are probably well!

This is great news!